Associated Community Action Program

Missions and Goals
ACAP is the Community Action Agency for Alameda County and works to mitigate the causes of poverty within that region.

Population Served


Languages
English
German
Italian

Organization Information
Main Office
Address: 24100 Amador Street 3rd Floor, Hayward, 94544
Phone: (510) 265-8322


Main Contact:
Contact: Asset Development Coordinator Otis Ward
Location: 24100 Amador Street 3rd Floor Hayward 94544
Phone: (510) 259-3819
Fax: (510) 259-3820
Parking
- Paid Lot

Public Transportation
- Accessible by Muni Bus.
- Accessible by Bart.
- Destination: Hayward
Directions from Transit: Take BART to the Hayward Station and take the 92 Bus to the Eden Area Multiservice Center

Hours: Wed evenings. Appointments available in Fremont, Livermore and Alameda
Monday - Friday
By Appointment

Services Offered
Delivery Method
Financial Education and Management
Group or one-on-one education on financial best-practices and money management techniques

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Financial Counseling and Planning
Review of financial situation and any employment, immigration, legal, or family matters affecting such situation and requiring assistance. One-on-one or small group counseling, problem-solving and planning to help meet client’s financial goals

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Basic Budgeting
Creating individual and family budgets to help maximize income, meet payment obligations, and save money

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Delivery Method
Utility Subsidies
Assistance in application for utility subsidies such as PG&E, telephone, and car insurance discounts for low-income families

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Social Services
May include domestic violence services and counseling, prisoner re-entry programs, child protection, homeless services, and other family support programs

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Tax Preparation and EITC
Volunteer Income Tax Assistance (VITA) sites perform free tax preparation for low-income people and assistance in determining eligibility for tax credits such as the Earned Income Tax Credit and the Child Tax Credit

Classes
Work Shop
Coaching
Phone Call
Schedule
Appointment
OTHER

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Delivery Method
Employment Readiness and Training
Career and job specific training, resume building, job search assistance, interview preparation or other assistance in employment readiness

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Job Placement
Connection with employers and support in pre- and post- employment process. Assistance in obtaining jobs with sustainable wages and good benefits

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Free Tax Preparation

Appointment
Delivery Method
Credit Repair Counseling
Guidance in improving credit scores and paying down debt

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Debt and Bankruptcy Counseling
Guidance in paying down debt and decision-making regarding filing for bankruptcy

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Child Support and Other Payments
Assistance in planning for child support payments and collections, liaison with Department of Child Support Services

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Delivery Method
IDAs and Matched Savings
IDAs are matched saving accounts most often for the purpose of home ownership, higher education, or small business start-up. Most IDAs are matched at a rate of $2 for every $1 a client saves with varying requirements for the savings goal

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Delivery Method
Home-Rental Assistance
Determining affordability and eligibility for subsidies; locating available units, rental application assistance

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Home-Ownership Assistance
Planning and saving, determining affordability, acquiring financial assistance (e.g. first-time homebuyer grants), loan application and negotiation for fair loan terms, and other pre-purchase counseling for home-ownership

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Foreclosure Prevention and Counseling
Counseling and planning for payments and loan terms in order to help prevent foreclosure

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Delivery Method
Community Economic Development
Education on the relationship between residents, business, development, and government; how people can invest back into their communities and participate in processes that affect their families and neighbors

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Delivery Method
Banking Product Training
Assistance and support in the use of banking products such as pre-paid debit cards, checking accounts, savings accounts, and credit products

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Checking Account Enrollment

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Savings Account Enrollment

Classes
Work Shop
Coaching
Phone Call
Drop In
Schedule
Appointment
Pre-Paid Debit Card Enrollment